ARPM Inventory Services Terms & Conditions

Room Guide:
1 – 2 Bedroom properties = 1 reception room, kitchen, bathroom, garden.
3 Bedrooms upwards = 2 reception rooms, kitchen, bathroom, en-suite, separate cloakroom, garden, garage (NB only larger items such as a lawnmower will be documented).

Additional Room Charge:
There will be an extra charge of £10 for each additional room, ie bathroom, study, utility room, cloakroom, conservatory.

Unfurnished/Furnished Properties:
Unfurnished properties may include up to 5 items (including kitchen appliances and curtains). Anything above this will be considered furnished.

Sunday Appointments
Sunday appointments may be arranged for an additional fee of £35. Clerks do not work on UK bank holidays.

Cancellation Fees
A cancellation fee of 50% of the price will be charged for missed or aborted appointments unless 24 hours notice is given. The inventory clerk will wait for approximately twenty minutes after the appointed time before a cancellation fee become payable.

Payment Terms
• Payment terms strictly 14 days from receipt of invoice.
• If funds are not cleared by the 14th day an admin fee for handling late payment of £12.00 + VAT will be incurred.
• We do not accept cheques – payment must be made by bacs or card payment.
• Please call ARPM for bank details.

GENERAL
Inventories are carried out Monday to Saturday, 9am – 6pm.
• Copies of inventory will be supplied by email and are available to download from the website. Printed copies will be charged at £20 +vat per copy (including postage)
• Our inventory clerks will wait up to 20 minutes past the time of the appointment. After this time the visit will be aborted and the job will be charged at the full fee rate.
• All bookings must be confirmed by email to the administration team
• Our inventory clerks can only compile the schedule of condition report of the rental property at the time of inspection. All cleaning, refurb works, redecoration etc must be completed prior to the inventory date.
• Private landlords – prepayment is required before the job is carried out and can be made by debit or credit card
• Prices quoted are subject to change without notice
• Please contact us for full terms & conditions

Additional Notes
It is the responsibility of the agent (where appropriate) to ensure that the tenant is aware of the time of the inventory and the fee that is charged for late and missed appointments.
Before the inventory/check-in/check-out report commences, the property must be cleaned and all personal effects removed. The tenant must be ready to hand over the keys and vacate the property on completion of the check out report. Failure to comply will result in the visit being aborted and cancellation charges will apply and result in a new appointment being booked.
Any queries regarding the content of the inventory or check in/check-out report must be brought to the attention of the inventory clerk within seven days of the inventory being supplied to the principal instructor. If the inventory clerk does not hear within seven days it will be assumed that the content of the report has been accepted and agreed by both the landlord and the tenant.
Whilst all care and diligence will be undertaken during the compilation of the Inventory, heavy appliances and obstructing furniture will not be moved, therefore flooring beneath and walls behind these items will not be inspected. Responsibility for these areas will remain with either the Acting Agent or Landlord.

All items listed in the inventory are “all in good condition unless otherwise stated”.

The copyright of the inventory remains the property ARPM and shall not be used or copied without written permission.