ARPM History

In only a few years since its inception, ARPM has established itself as the largest company in the UK offering specialist outsourced tenancy administration and property management services exclusively to estate and letting agents. Its success has been built on taking a bold new approach to lettings management and offering agents throughout the country a new alternative model that delivers all of the positive benefits of running a successful lettings practice without the costs and overheads traditionally associated with such a venture.

The history of the company began in December 2006 when Simon, having had significant experience of other industries, saw an opportunity to translate some of the lessons he had learned into the estate agency sector. The ARPM service challenges the accepted wisdom of how to manage a lettings portfolio and offers a pioneering new approach to estate agents seeking to enter the lettings market or refine their existing offer.

The ARPM service allows estate agents to concentrate on the front end of the lettings process: the valuation, marketing and viewing whilst ARPM will complete the tenancy administration and property management.

It allows any agent considering launching a lettings service to add a valuable source of additional income to their business but do not have the resources or time for tenancy administration and property management. Agents who find themselves constantly dealing with rent arrears and maintenance problems can, by using the ARPM service, concentrate on winning new business. 

ARPM can also help those agents who want to take on more managed properties but do not have staff capacity, resources or office space and those seeking to reduce their property management costs without comprising on service to their clients.

Crucially ARPM has no conflicting front-office lettings function ensuring that all the company’s customer agents do not feel threatened by a possible loss of business to the outsourced specialist.